NUSRAT JAHAN. De-escalation Language Techniques in High-Stress Settings. International Journal of Linguistics Applied Psychology and Technology (IJLAPT) , [S. l.], v. 1, n. 05(May), p. 7–12, 2023. Disponível em: https://ijlapt.strjournals.com/index.php/ijlapt/article/view/232. Acesso em: 1 may. 2026.