MS. SHADIYA M S; DR. S. CHITRA. Understanding Customer Satisfaction Towards Internet Banking Services in Selected Public and Private Banks of Ernakulam District. International Journal of Linguistics Applied Psychology and Technology (IJLAPT) , [S. l.], v. 4, n. 05(May), p. 25–34, 2026. Disponível em: https://ijlapt.strjournals.com/index.php/ijlapt/article/view/287. Acesso em: 14 may. 2026.