The Role of Emotional Intelligence in Enhancing Workplace Productivity

Abstract

Emotional Intelligence (EI) has emerged as a pivotal determinant of workplace productivity in contemporary organizational environments. While traditional metrics of employee performance focus on technical skills and cognitive abilities, EI emphasizes the capacity to understand, regulate, and effectively express emotions in both personal and professional settings. This paper examines how EI enhances workplace productivity by fostering better communication, conflict management, leadership effectiveness, stress resilience, and teamwork. Through a comprehensive review of empirical studies, theoretical frameworks, and practical applications, the paper highlights strategies for integrating EI development in organizations and presents a conceptual model linking EI competencies to productivity outcomes.